TERMS AND CONDITIONS OF SENDSORY HUB

Effective Date: 13th January 2025, 11:00 AM

1. Introduction

These Terms and Conditions ("Agreement") govern your access to and use of the Sendsory™ Hub ("App") provided by Sendsory™. By using the App, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using the App.

2. Use of Information

Users must not copy, share, or disclose any information from the App to any external party, including other staff members, parents, or technical support teams, without proper authorisation. The sharing or disclosure of inappropriate or confidential information is strictly prohibited. All information entered into the App should be truthful, accurate, and relevant to the user’s professional role. Screenshots of the App are strictly prohibited. Children’s profiles, as well as any other confidential information, must not be shared with anyone outside of the authorised users. All forms and documents within the App are considered private and confidential. Users are responsible for completing these forms truthfully and accurately.

3. Account Access and Device Limits

Users are not permitted to share their login credentials with anyone else. Each user may have a maximum of two devices logged into the App at any given time. Sendsory™ reserves the right to remove accounts, access to information, and any submitted forms at its discretion.

4. Use of the App

When submitting forms or information, you agree to include only yourself, parents, children, and/or staff that you are authorised to work with. All information shared within the App must be kept positive, professional, and respectful. All reports must be completed and submitted directly through the App.

5. Communication and Support

If you encounter any issues or need assistance with the App, please refer to the "Help" section in your profile. Any issues related to the functionality of the App, including bugs or requested improvements, should be directed exclusively to the technical support team at technicalsupport@sendsory.com.

6. Right to Modify or Terminate

Sendsory™ reserves the right to modify, suspend, or terminate any account, user access, or information at any time and without prior notice, including the removal of any submitted forms or content.

7. Agreement Duration

These terms will be effective starting from 13th January 2025, 11:00 AM, and will remain in effect for one year. The terms may be updated at any time, with the next update scheduled after one year.

8. Governing Law

This Agreement is governed by and construed in accordance with the laws of the United Kingdom.

By using the Sendsory™ Hub, you confirm that you have read, understood, and agree to these Terms and Conditions.

Please contact Sendsory™ at hello@sendsory.com if you have any questions or need further clarification on these terms.